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FAQ

FAQ

Q1: Are your trading company or manufacture ? 

A: We are a factory verified by SGS.


Q2: Do you provide OEM service ?  

A: Yes, We do OED and ODM.

 

Q3: Can you provide free samples ? 

A: Sure, samples can be provided if we have inventory.

If we don't have the inventory, sample and freight cost have to paid by your esteemed company, but we can return the sample cost if we receive the initial order.


Q4: How can you guarantee the quality ? 

A: Our warranty are 24 months, all of our products were 100% tested before the shipment. 


Q5: How to ship the cargos and how long dose it take to arrive ? 

A: DHL, UPS, FEX, TNT, it usually takes 3-5days to arrive.

    Airline and by container is optional also, you can choose the best way as you wish.


Q6: What's your payment terms ? 

A:T/T, Western union, Money Gram, Paypal.

1,30% deposit and 70% balance.

2,100% before the delivery.


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